Microsoft365 Business Support In Market Drayton
Your Business Deserves More Than Just IT Support
Microsoft 365 is the backbone of modern business productivity — but navigating its features, subscriptions, and licensing options can be overwhelming.
At IT LifeRaft, we provide expert IT support for Microsoft365, helping businesses across Shropshire and beyond get the most from their investment.
Whether you’re setting up Microsoft 365 for the first time, migrating from another platform, or looking to optimize your current setup, our team is here to help. As a Microsoft Partner, we not only advise on the right licenses — we also supply them directly, ensuring you get the best value and support.
Microsoft365 Business Support Matters
Microsoft365 (formerly Office365) is more than just email and Word documents. It’s a full suite of cloud-based tools designed to streamline communication, collaboration, and security across your organization.
With Microsoft 365, you get:
- Business-class email with Exchange Online
- Cloud storage via OneDrive and SharePoint
- Collaboration tools like Microsoft Teams
- Office apps including Word, Excel, PowerPoint, and Outlook
- Security features like multi-factor authentication and data loss prevention
But with so many options — and frequent updates — it’s easy to feel lost. That’s where IT LifeRaft comes in.
How IT LifeRaft Supports Your Microsoft365 Environment
As your trusted Managed Service Provider (MSP), we offer end-to-end support for Microsoft 365, including:
Licensing Advice & Procurement
Microsoft 365 licensing can be confusing. With multiple tiers and add-ons, choosing the right plan for your business isn’t always straightforward.
We help you:
- Understand the differences between Basic, Standard, and Premium plans
- Choose licenses that match your team’s needs and budget
- Avoid overpaying for unused features
- Purchase licenses directly through our Microsoft Partnership, with full support included
Setup & Migration
Whether you’re moving from Google Workspace, an on-premise Exchange server, or another email platform, we handle the entire migration process — securely and with minimal disruption.
Ongoing Support & Troubleshooting
From password resets to Teams configuration, our helpdesk is ready to assist your team with any Microsoft 365 issue. We offer remote support, proactive monitoring, and fast response times.
Security & Compliance
Microsoft 365 includes powerful security tools — but they need to be configured correctly. We help you:
- Set up multi-factor authentication (MFA)
- Manage user permissions and access controls
- Implement data loss prevention (DLP)
- Ensure compliance with GDPR and other regulations
Training & Best Practices
We provide user training and admin guidance to help your team get the most from Microsoft 365 — improving productivity and reducing support requests.
Microsoft365 Subscription Options Explained
Here’s a breakdown of the most common Microsoft365 plans for businesses:
Microsoft365 Business Basic
Best for: Small teams needing cloud-based tools without desktop apps
Includes:
- Web and mobile versions of Office apps (Word, Excel, PowerPoint)
- Microsoft Teams
- Exchange Online (email)
- OneDrive (1TB cloud storage)
- SharePoint
- 50GB mailbox per user
Does NOT include: Desktop versions of Office apps
Microsoft365 Business Standard
Best for: Businesses needing full desktop apps and collaboration tools
Includes everything in Basic, plus:
- Desktop versions of Office apps (Word, Excel, Outlook, PowerPoint, Publisher)
- Outlook integration with Teams and SharePoint
- Advanced calendaring and scheduling features
- Device management capabilities
Microsoft365 Business Premium
Best for: Businesses needing advanced security and device management
Includes everything in Standard, plus:
- Microsoft Defender for Business
- Intune (mobile device management)
- Azure Information Protection
- Advanced threat protection
- Data loss prevention (DLP)
This plan is ideal for businesses with remote teams, sensitive data, or regulatory requirements.
Why Licensing Advice Matters
Many businesses overspend on Microsoft365 licenses — or choose plans that don’t fit their needs. For example:
- A small team may only need Business Basic, but mistakenly purchase Premium
- A company with remote workers may benefit from Intune, but not realize it’s included in Premium
- Teams using Teams and SharePoint heavily may need more storage or integration support
At IT LifeRaft, we take the guesswork out of licensing. We assess your needs, recommend the right plan, and handle procurement — all backed by our Microsoft Partner status.
Real-World Support Scenarios
Here are just a few ways we help businesses with Microsoft 365:
- Email Migration: Moving from legacy systems to Exchange Online with zero downtime
- Teams Setup: Configuring Teams channels, permissions, and integrations
- SharePoint Organization: Structuring document libraries for easy access and collaboration
- Security Hardening: Enabling MFA, setting up conditional access, and monitoring login activity
- License Optimization: Auditing current usage and adjusting plans to reduce costs
Why Choose IT LifeRaft?
We’re not just another IT provider — we’re your strategic partner. Our Microsoft365 support is:
- Local: Based in Shropshire, serving businesses across the region
- Experienced: Years of hands-on Microsoft 365 deployments and support
- Flexible: Support plans tailored to your business size and goals
- Proactive: We don’t wait for problems — we prevent them
Whether you’re a small business or a growing enterprise, we’ll help you unlock the full potential of Microsoft 365.
Get Started Today
Ready to simplify your Microsoft 365 setup and licensing? Let IT LifeRaft handle the complexity so you can focus on your business.
Contact us today for a free consultation or Microsoft365 license review.