IT Life-RaftPeople and Microsoft 365
Help with accounts, email, Teams, licences, access and user questions, including a clearer process when staff join or leave.
Microsoft 365 supportRemote and practical support
IT Support Scotland
Remote-first IT support for small businesses in Scotland, covering Microsoft 365, accounts, supported devices, backup checks and practical cyber guidance.
Business IT support in Scotland
Support for the systems your team uses each day.
IT Life-Raft offers remote-first IT support to small businesses in Scotland. We can help staff with Microsoft 365, business email, supported devices, backups and everyday access problems without making location a barrier to the first response.
For a team working across several Scottish locations or from home, consistent access and device management matter more than a postcode. We review the accounts, licences, backups and support arrangements that keep the same standard of help available to each person.
Email, DNS and security
Review DNS ownership, SPF, DKIM, DMARC, MFA, mailbox rules and the practical controls that reduce avoidable account and payment risk.
Business email securityDevices, backups and recovery
Remote troubleshooting and monitoring for supported devices, with independent backup checks and recovery priorities reviewed as part of managed support.
Backup and recoveryQuestions from Scotland businesses
Can you support a Scottish business remotely?
Yes. We can help with Microsoft 365, accounts, business email, software and supported devices remotely. Physical work would need a separately agreed arrangement.
Do you support staff working across Scotland?
Yes. We can agree a support scope for staff working in different locations, with a clear route for reporting issues and managing access when people join or leave.
What happens in a free IT review?
We discuss the systems your staff depend on, the problems you want solved, your current suppliers and the risks worth checking first. You receive practical priorities and a suggested support route.
Customer feedback on Google
What customers say about IT Life-Raft.
★★★★★ 5.0 out of 5 · 8 reviews
Google Business Profile rating shown in a screenshot supplied on 24 September 2026. Ratings and review counts may change.
“The owner Mark is first class.”
“We have been using Mark's IT Support for over a year now. His service is excellent.”
Your typical IT journey
From first setup to dependable day-to-day support.
Every organisation is different, but these are the usual stages we work through. We check what you already have first, then only recommend changes that have a clear purpose.
Your business identity
Choose a domain that the business controls, then use it for a professional website and matching email addresses.
Microsoft 365
Create the right Microsoft 365 framework or migrate existing email and data with a planned handover.
Independent backup
Add a separate Microsoft 365 backup. Microsoft's resilience and retention features are useful, but they are not the same as an independent backup under your control.
Managed devices
Install approved monitoring and management tools to maintain devices and provide faster remote troubleshooting when staff need help.
Ongoing support
Move to a predictable monthly service on a rolling agreement, with Microsoft licences managed and reviewed so you buy the right fit.
Practical guidance
IT Support Scotland Support That Keeps Business Moving.
IT Life-Raft helps organisations understand their technology, security and support decisions without unnecessary complexity.
Support
Help with everyday technology, accounts, devices and supplier coordination.
Protect
Practical checks around access, backups, updates and cyber risk.
Improve
A clear plan for reducing repeat issues and making work easier.
01 / REVIEW
Understand The Current Setup.
Identify what is working, what is fragile and what matters most.02 / PRIORITISE
Choose The Next Actions.
Focus effort on the improvements with the greatest practical value.03 / SUPPORT
Make Changes Safely.
Keep staff informed and avoid unnecessary disruption.04 / IMPROVE
Review And Strengthen.
Keep technology, security and support aligned as the business changes.Ready when you are
Get A Clear Plan For Next Steps.
IT Life-Raft can turn technology concerns into calm, practical actions.
Book the review